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CERQLE PLATFORM

MASTER TERMS AND CONDITIONS

Effective Date: [July 2026]

Company:

TELMOBIL INC DBA CERQLE

("CERQLE", "Company", "we", "us", or "our")

These Terms and Conditions govern access and use of CERQLE digital platforms, applications, websites, software, marketplace services, connectivity products, SaaS solutions, hardware solutions, and related services.

By accessing, purchasing, registering, integrating, or using any CERQLE service, you agree to these Terms.

1. ABOUT CERQLE

CERQLE operates a global digital infrastructure platform connecting consumers, businesses, technology providers, and service partners.

CERQLE provides technology solutions including:

Consumer Services

  • eSIM connectivity services

  • Mobile data plans

  • Digital communication services

  • Digital products

  • Gift cards

  • Travel-related services

Business Services

  • Partner platforms

  • Reseller solutions

  • SaaS applications

  • White-label technology

  • Mobile application development

  • Cloud hosting services

Marketplace Services

  • Gift card marketplace

  • Local business marketplace

  • Hotel services marketplace

  • Digital advertising network

Infrastructure Services

  • Smart kiosks

  • Connectivity infrastructure

  • Wi-Fi solutions

  • IoT platforms

  • Device management systems

CERQLE may introduce additional services in the future.

2. DEFINITIONS

Customer

Any individual accessing CERQLE services for personal use.

Business Partner

Any organization using CERQLE services commercially.

Examples:

  • Carriers

  • ISP

  • Travel agencies

  • Hotels

  • Retail businesses

  • Resellers

  • Corporate customers

Platform

All CERQLE applications, websites, APIs, dashboards, software, systems, and infrastructure.

Marketplace

Any CERQLE environment connecting buyers and sellers.

Third-Party Provider

Any external company providing:

  • Connectivity

  • Gift cards

  • Payment processing

  • Cloud services

  • Hardware

  • APIs

  • Content

3. ACCEPTANCE OF TERMS

By creating an account, purchasing services, integrating systems, or accessing CERQLE platforms:

You confirm:

  • You have authority to accept these Terms.

  • Information provided is accurate.

  • You agree to comply with applicable laws.

If you do not agree, you must discontinue use.

4. ACCOUNT REGISTRATION

Users must provide accurate information.

CERQLE may require:

  • Email verification

  • Phone verification

  • Identity verification

  • Business documentation

Users are responsible for:

  • Account security

  • Password protection

  • Authorized access

Accounts may not be:

  • Sold

  • Transferred

  • Shared without permission

5. CONSUMER SERVICES TERMS (B2C)

5.1 eSIM Services

CERQLE provides access to digital connectivity products through third-party telecommunications providers.

Services may include:

  • Mobile data plans

  • International connectivity

  • Roaming services

Coverage depends on:

  • Destination

  • Local networks

  • Provider availability

  • Device compatibility

CERQLE does not guarantee:

  • Continuous availability

  • Maximum speeds

  • Network coverage in all locations

5.2 Device Compatibility

Customers are responsible for ensuring:

  • eSIM compatibility

  • Unlocked devices

  • Correct installation

CERQLE is not responsible for:

  • Unsupported devices

  • Incorrect installation

  • Device restrictions

5.3 Data Usage

Customers are responsible for monitoring usage.

Data plans may:

  • Expire

  • Have limitations

  • Be destination-specific

Unused data may not be refundable unless required by law.

6. DIGITAL PRODUCTS & GIFT CARD MARKETPLACE

CERQLE may provide access to digital products including:

  • Gift cards

  • Digital vouchers

  • Promotions

  • Rewards

Gift Card Terms

Gift cards are subject to:

  • Issuer terms

  • Country restrictions

  • Expiration rules

CERQLE acts as a technology marketplace unless otherwise stated.

CERQLE is not responsible for:

  • Merchant refusal

  • Merchant policy changes

  • Issuer limitations

7. BUSINESS PARTNER TERMS

Applicable to:

  • Travel agencies

  • Hotels

  • Retailers

  • Resellers

  • Corporate customers

Partners may receive access to:

  • Partner portals

  • APIs

  • White-label solutions

  • Sales tools

  • Reporting systems

Partners agree to:

  • Provide accurate information

  • Follow brand guidelines

  • Maintain customer service standards

  • Follow applicable regulations

8. TRAVEL AGENCY PARTNERS

Travel agencies may:

  • Sell CERQLE products

  • Receive commissions

  • Access partner tools

Travel agencies are responsible for:

  • Customer communication

  • Correct product selection

  • Compliance with travel regulations

Commission structures are governed by separate agreements.

9. HOTEL PARTNERS & HOSPITALITY OS

CERQLE Hospitality OS provides technology services including:

  • Guest applications

  • Digital concierge

  • Hotel communication tools

  • Marketplace integrations

  • Operational systems

Hotels remain responsible for:

  • Guest services

  • Hotel operations

  • Accuracy of information

  • Compliance

CERQLE provides technology infrastructure only.

10. RETAIL PARTNERS

Retail partners may use CERQLE platforms for:

  • Product sales

  • Digital services

  • Customer engagement

Retailers are responsible for:

  • Local licenses

  • Taxes

  • Customer obligations

11. GO HUB VENDING KIOSKS

CERQLE may operate or provide:

  • Digital kiosks

  • Connectivity points

  • Smart vending infrastructure

Services may include:

  • eSIM sales

  • Digital products

  • Advertising

  • Wi-Fi services

Availability depends on:

  • Hardware condition

  • Network availability

  • Location conditions

12. DIGITAL ADVERTISING NETWORK

CERQLE may provide advertising services through:

  • Mobile applications

  • Websites

  • Kiosks

  • Partner locations

Advertisers agree:

  • Content must comply with laws

  • No prohibited content

  • Accurate claims

CERQLE may reject or remove advertisements.

13. SAAS PLATFORM SERVICES

CERQLE may provide:

  • Software platforms

  • APIs

  • Dashboards

  • Hosting

  • Integrations

Customers receive:

  • Limited access rights

  • Non-exclusive usage license

CERQLE retains ownership of:

  • Software

  • Frameworks

  • APIs

  • Infrastructure

  • Intellectual property

14. CLOUD HOSTING SERVICES

CERQLE may provide:

  • Hosting

  • Storage

  • CDN services

  • Monitoring

  • Security tools

Service availability depends on:

  • Infrastructure providers

  • Internet availability

  • Third-party systems

15. FUTURE IoT PLATFORM

CERQLE may provide:

  • Sensor management

  • Device connectivity

  • IoT dashboards

  • Automation services

IoT services depend on:

  • Device compatibility

  • Network availability

  • Hardware providers

CERQLE does not guarantee physical device operation unless separately contracted.

16. PAYMENTS

Payments may be processed through third-party providers.

Customers authorize:

  • Payment processing

  • Currency conversion

  • Taxes where applicable

CERQLE may suspend services for:

  • Fraud

  • Chargebacks

  • Non-payment

17. REFUNDS & CANCELLATIONS

Refund eligibility depends on:

  • Service type

  • Usage

  • Provider rules

  • Applicable laws

Digital products may become non-refundable after activation.

18. ACCEPTABLE USE POLICY

Users may not:

  • Abuse systems

  • Reverse engineer software

  • Attempt unauthorized access

  • Commit fraud

  • Distribute malware

  • Misuse services

CERQLE may suspend accounts violating these rules.

19. DATA PROTECTION & PRIVACY

CERQLE processes data according to:

  • Applicable privacy laws

  • Privacy Policy

  • Security practices

Data may include:

  • Account information

  • Usage information

  • Transaction information

  • Device information

20. INTELLECTUAL PROPERTY

All CERQLE technology remains owned by TELMOBIL INC.

Including:

  • Software

  • Applications

  • Branding

  • Designs

  • APIs

  • Systems

  • Documentation

Partners receive only usage rights granted under agreement.

21. AI SERVICES

CERQLE may use AI systems for:

  • Customer assistance

  • Recommendations

  • Analytics

  • Automation

AI outputs may require human verification.

22. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

CERQLE is not liable for:

  • Third-party network failures

  • Service interruptions

  • Loss caused by external providers

  • Business losses

  • Indirect damages

Maximum liability shall generally not exceed fees paid during the applicable service period.

23. FORCE MAJEURE

CERQLE is not responsible for events outside reasonable control:

Including:

  • Natural disasters

  • Government actions

  • Internet failures

  • Carrier outages

  • Cyber incidents

24. TERMINATION

CERQLE may suspend or terminate access for:

  • Violations

  • Fraud

  • Non-payment

  • Security risks

25. CHANGES TO SERVICES

CERQLE may:

  • Improve services

  • Add features

  • Modify functionality

  • Update pricing

26. PARTNER AGREEMENTS

Certain services require additional agreements:

Including:

  • SaaS agreements

  • Reseller agreements

  • Hotel agreements

  • Advertising agreements

  • Hardware agreements

27. GOVERNING LAW

These Terms shall be governed according to the laws applicable to TELMOBIL INC jurisdiction.

Specific agreements may include additional jurisdiction clauses.

28. CONTACT INFORMATION

TELMOBIL INC DBA CERQLE

Website:

saas.cerqle.ai

Support:




CERQLE PRIVACY POLICY


1. Introduction

TELMOBIL INC DBA CERQLE ("CERQLE", "we", "us", or "our") respects your privacy and is committed to protecting personal information collected through our applications, websites, platforms, products, and services.

This Privacy Policy explains:

  • What information we collect

  • How we use information

  • How we share information

  • How we protect information

  • Your privacy rights

This policy applies to:

  • SIMIGO applications

  • CERQLE platforms

  • GO HUB kiosks

  • SaaS platforms

  • Partner portals

  • Hospitality OS solutions

  • APIs

  • Websites

  • Digital services

2. About CERQLE

CERQLE operates a global digital infrastructure platform connecting:

  • Consumers

  • Businesses

  • Travel companies

  • Hotels

  • Retailers

  • Technology providers

Our services include:

  • eSIM connectivity

  • Digital products

  • Gift cards

  • Digital marketplaces

  • Software platforms

  • Cloud services

  • Advertising services

  • Smart infrastructure

3. Information We Collect

3.1 Account Information

We may collect:

  • Full name

  • Email address

  • Phone number

  • Country

  • Account credentials

  • Business information

3.2 Transaction Information

We collect:

  • Purchases

  • Orders

  • Payments

  • Refunds

  • Transaction history

  • Subscription information

3.3 Connectivity Information

For eSIM and connectivity services:

We may collect:

  • Device information

  • IMEI/device identifiers

  • eSIM identifiers

  • Network information

  • Data usage information

  • Activation information

3.4 Device Information

Including:

  • Device model

  • Operating system

  • Browser information

  • App version

  • IP address

  • Device identifiers

3.5 Location Information

Depending on permissions, we may collect:

  • Approximate location

  • Country

  • Network location

  • Service usage location

Location may be used for:

  • Connectivity selection

  • Service availability

  • Security

  • Personalization

3.6 Business Partner Information

For B2B customers:

We may collect:

  • Company details

  • Authorized users

  • Billing information

  • Integration details

  • API credentials

3.7 Kiosk Information

For GO HUB:

We may collect:

  • Device status

  • Location

  • Usage statistics

  • Transaction information

  • Advertising metrics

4. How We Use Information

We use information to:

Provide Services

Including:

  • Activate eSIMs

  • Process purchases

  • Deliver digital products

  • Manage accounts

Improve Services

Including:

  • Analytics

  • Product development

  • Performance monitoring

  • User experience improvements

Customer Support

Including:

  • Troubleshooting

  • Communication

  • Service assistance

Security

Including:

  • Fraud prevention

  • Account protection

  • System monitoring

Marketing

Where permitted:

  • Promotions

  • Offers

  • Product announcements

  • Recommendations

You may unsubscribe from marketing communications.

5. Artificial Intelligence

CERQLE may use AI technologies for:

  • Customer support assistance

  • Recommendations

  • Analytics

  • Automation

  • Service improvement

AI systems may process information necessary to provide these functions.

AI responses should not replace professional advice where applicable.

6. How We Share Information

We may share information with:

Service Providers

Including:

  • Telecom providers

  • Cloud providers

  • Payment processors

  • Analytics providers

  • Technology partners

Business Partners

Where required to deliver services.

Examples:

  • Hotels

  • Travel partners

  • Gift card providers

Legal Requirements

We may disclose information when required by:

  • Law enforcement

  • Legal obligations

  • Regulatory authorities

7. International Data Transfers

CERQLE operates globally.

Information may be processed in countries other than your country of residence.

We use appropriate safeguards where required.

8. Data Security

We use reasonable technical and organizational measures including:

  • Encryption

  • Access controls

  • Monitoring

  • Security reviews

  • Backup procedures

However, no internet service can guarantee absolute security.

9. Data Retention

We retain information only as necessary for:

  • Providing services

  • Legal obligations

  • Fraud prevention

  • Accounting requirements

10. Your Rights

Depending on your location, you may have rights including:

  • Access your data

  • Correct information

  • Delete information

  • Restrict processing

  • Object to processing

  • Request portability

11. Children's Privacy

CERQLE services are not intended for children under applicable minimum age requirements.

We do not knowingly collect children's information.

12. Changes

We may update this Privacy Policy periodically.



CERQLE COOKIE POLICY


1. Introduction

CERQLE uses cookies and similar technologies to improve website performance, security, analytics, and user experience.

2. What Are Cookies?

Cookies are small files stored on your device that help websites remember information about your visit.

3. Types of Cookies We Use

Essential Cookies

Required for:

  • Login

  • Security

  • Account functionality

  • Payments

Cannot be disabled.

Performance Cookies

Used for:

  • Analytics

  • Website improvements

  • Error monitoring

Functional Cookies

Remember:

  • Preferences

  • Language

  • Settings

Marketing Cookies

Used for:

  • Advertising

  • Campaign measurement

  • Personalization

4. Third-Party Cookies

We may use services including:

  • Analytics providers

  • Advertising platforms

  • Payment providers

  • Cloud providers

These providers may place cookies according to their policies.

5. Managing Cookies

Users may control cookies through:

  • Browser settings

  • Device settings

  • Cookie preference tools

Disabling cookies may affect functionality.

6. Mobile Applications

Mobile applications may use similar technologies including:

  • SDKs

  • Device identifiers

  • Analytics tools

  • Crash reporting tools

7. Updates

CERQLE may update this Cookie Policy periodically.



CERQLE API TERMS OF USE


1. Introduction

These API Terms govern access and use of CERQLE APIs.

API access may include:

  • Connectivity APIs

  • eSIM APIs

  • Marketplace APIs

  • SaaS APIs

  • Hospitality APIs

  • IoT APIs

  • Partner APIs

2. API Access

CERQLE may provide API credentials including:

  • API keys

  • Tokens

  • Authentication credentials

Customers must protect credentials.

3. Authorized Use

API users may:

  • Integrate CERQLE services

  • Build applications

  • Access approved functionality

4. Prohibited Use

Users may not:

  • Reverse engineer APIs

  • Circumvent security

  • Excessively consume resources

  • Share credentials

  • Create unauthorized products

  • Attempt unauthorized access

5. Authentication

CERQLE may use:

  • API keys

  • OAuth

  • JWT tokens

  • Other authentication methods

6. Rate Limits

CERQLE may apply:

  • Request limits

  • Usage limits

  • Data limits

To protect platform stability.

7. Data Usage

API users may only access data:

  • They are authorized to access

  • Necessary for their integration

Users are responsible for protecting customer data.

8. Security Requirements

API customers must:

  • Secure credentials

  • Encrypt communications

  • Restrict access

  • Report vulnerabilities

9. Availability

CERQLE aims for reliable API availability but does not guarantee uninterrupted operation.

Availability may depend on:

  • Third-party providers

  • Telecommunications networks

  • Cloud infrastructure

10. API Changes

CERQLE may:

  • Add features

  • Modify APIs

  • Deprecate versions

Where practical, advance notice will be provided.

11. Intellectual Property

CERQLE retains ownership of:

  • APIs

  • Documentation

  • Software

  • Infrastructure

API access does not transfer ownership rights.

12. Commercial Usage

Some APIs may require:

  • Subscription fees

  • Usage fees

  • Enterprise agreements

Pricing will be defined separately.

13. Liability

CERQLE is not responsible for:

  • Incorrect third-party data

  • Integration errors

  • Customer misuse

  • Service interruptions outside control

14. Termination

CERQLE may suspend API access due to:

  • Abuse

  • Security risks

  • Policy violations

  • Non-payment